Shipping & Policies

Welcome

Welcome to my shop! I hope that at the end of your visit, you have found that perfect alpaca item for yourself or to give as a gift. If you would like something custom made, please don't hesitate to ask!

Payments

Paypal is accepted, as well as Etsy gift cards! Virginia sales tax will be added at checkout.

Shipping

USPS Priority Mail shipping will be used -- and is free on many items. If you wish to upgrade to express or overnight, please let me know and I will work with you. I also offer international shipping. Send me a note if you don't see the option!

I will notify you via email when the item has shipped. You will also get a tracking number. Please convo me with any questions -- or if the item does not arrive!

Refunds

99% of what I sell on this site is handmade by me. I want you to be HAPPY with your purchase, so please let me know if you are not and I will refund your purchase or replace the item.

Additional

Any item that is listed as "custom order" requires approximately one week to make. Please convo me with any questions (or to request an earlier date). Domestic shipping will take an additional 2-3 days; international shipping will take an additional 5-10 days. Thanks in advance for your patience!