Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
These yarns are all hand-dyed by me. I want you to be HAPPY with your purchase, so please let me know if you are not and I will refund your purchase or replace the item.
Any item that is listed as "custom order" requires approximately one week to make. Please convo me with any questions (or to request an earlier date). Domestic shipping will take an additional 2-3 days; international shipping will take an additional 5-10 days. Thanks in advance for your patience!